1Information We Collect

At Water Damage Frisco, we value your trust and are committed to protecting your personal information. We may collect the following types of information when you contact us or use our website:

• Name, phone number, and email address when you contact us for services
• Property address for inspection or restoration purposes
• Non-personal data such as browser type, IP address, and device type for analytics and security

We only collect information that is necessary to provide you with the best water damage restoration service possible in Frisco, TX and surrounding areas including McKinney, The Colony, and Allen.

2How We Use Your Information

Your information is used solely to serve you better. Specifically, we use your data to:

• Provide and schedule water damage restoration services in Frisco, TX
• Communicate updates, inspection results, and restoration progress
• Improve our services and customer experience
• Comply with applicable legal obligations

We do not use your data for any marketing purpose beyond your restoration service unless you have explicitly provided consent.

3Data Protection

We take data security seriously. Water Damage Frisco uses SSL encryption and secure servers to protect all personal information you provide to us. Access to your personal data is strictly limited to authorized Water Damage Frisco team members and trusted service partners who are bound by confidentiality agreements.

4Data Sharing

We may share limited and necessary information only with:

• Insurance adjusters — for claim assistance and documentation support
• Verified restoration partners — only for large-scale projects requiring specialized equipment

Any third party who receives your data is required to handle it with the same level of confidentiality and security we apply ourselves.

5Cookies

Our website uses cookies to improve site performance and enhance your browsing experience. Cookies help us understand how visitors interact with our pages so we can continue improving our services.

You can disable cookies at any time through your browser settings without affecting your ability to contact us or request a service estimate. For most browsers, this option is found under Settings → Privacy → Cookies.

6Your Rights

You have full rights over the personal data you share with us. You may request to:

• Access — receive a copy of the personal data we hold about you
• Correct — update or fix any inaccurate information
• Delete — request removal of your personal data from our records

To exercise any of these rights, simply email us at info@waterdamagefrisco.org. We will respond to all privacy requests within a reasonable timeframe.

7Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy occasionally to stay informed.

Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

8 Contact Information

If you have any questions, concerns, or requests regarding our privacy practices, please reach out to us directly:

• 📧 Email: info@waterdamagefrisco.org
• 📞 Phone: +1(945)297-3238
• 🌐 Website: https://waterdamagefrisco.org